The Tabuleiro Support Team is largely responsible for:
Answering questions about features and capabilities of the Xtras;
Troubleshooting any problem related to downloading, installing and registering the Xtras;
Supporting users by isolating specific problems that may be encountered while using our Xtras, as well as giving a general strategy for approaching the problems;
Trying to reproduce a problem, putting it in the fix list for a future release if it does turn out to be a defect in the Xtra, and helping to find a workaround if there is one;
Offering recommendations and directing the user to the necessary resources which will allow him/her to create what is necessary for their purposes.